By Joe Pagano
In the past few years we’ve seen the power of social media at work in elections, the Arab spring, the Occupy movement, and in our personal communications. Leaders of all types of organizations are coming to understand the power of social media to build their online profile, attract visitors to their website, and collect information they need to engage in a two-way conversation.
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By Joe Pagano
If a picture is worth a thousand words, imagine the multiplier effect of an image that walks and talks and builds a personal connection with the viewer.
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Rapid technological advances over the past decade have enabled deep customer engagement across all types of business. Over the past two years, this evolution has only accelerated.
The touch points that customers use to interact with companies continue to multiply. To engage customers whenever and wherever they interact with a company – in a store; Read More…
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